10/19/2010

• New physicians
• Improvements in Collections
• New Administrative Team
• Interqual update
• Improved financial operations
• Nutritional Steering Committee
• Partnership with the San Jose Regional Medical Center
• Better relationship with the bank and creditors committee
• Conducted a mock survey
• We got a grant writer
• Expanded our marketing
• Active Quality Committee in preparation for accreditation
• Dedicated and professional nurses and doctors
• Roundtable meetings
• Good new orthopedic surgeons
• RN New Grad Program
• Automated recruitment program
• Strong community and Foundation support
• Strong Service League support
• Better staffing
• Intranet usage; posting of policies and procedures
• Expanded physician contracting
• New data center
• Progress on the King City clinic expansion
• Nice hospital facility and campus
• CEO and CFO involvement in the hospital and community
• 98 new PCs
• Ultrasound at the Greenfield clinic
• Stability in the Orthopedics Dept.
• Friendly staff
• Improved relationships with other hospitals in Monterey County
• Personalized patient care
• Movement to a culture of wellness
• Wellness Committee
• Improved new employee orientation
• We received an EMR Readiness Assessment grant of approx. $4,000 to $5,000
• Reimplemented Non-Violent Crisis Intervention training
• Outpatient clinics received very good survey results from CCAH, VFC and CHDP
• Very well-functioning Quality Committee
• Active in disaster management training with the county and state as well as safety training
• The dialysis unit exceeded the national average for fistula first for the fourth year
• We have a plan in place to do an addition on the King City clinic
• Got the Education Dept. back
• We’re a part of the Medical Review Board for Network 17
• We have a Maintenance Plan and we’re much more responsive to maintenance and housekeeping needs
• IT upgrade
• Location
• Better signs on the buildings
• Strong Board
• Better feedback from the Board to management
• Better internal accountability
• Helipad
• Strong emphasis on quality in patient care
• We’re a clean slate with lots of potential
• The hospital is still open
• Communication has improved greatly
• Transparency
• Supportive senior management, instead of being adversarial
• Telecommunication upgrades
• Improved billing
• Financial focus switched to a focus on quality and patient care
• Services are up-to-date with trends
• Updated inventories of biomed and utility equipment
• Homegrown PR – we’re targeting a local market with a local person from the community
• Affiliation with UC Davis
• New CAT Scan
• Dedicated and hardworking management team
• Good results on the skilled nursing survey
• Improvements in the physical plant
• Started a departmental budget process
• Successful nursing, patient rounding
• Successful nursing management rounding
• Upgraded radiology PACS system
• Improved vendor relationships
• MediTech upgrade
• Adding and filling positions when other hospitals are cutting back
• Reductions to Accounts Payable and Receivable
• Employees dedicated to their community’s needs
• Acquired two major new pieces of equipment in the lab
• The Service League donated 10 dialysis chairs